FAQ

Frequently Asked Questions

About Colored Contact

Eyes are the window to the soul, so why not make them look as beautiful as possible?
Just like if you were to head out for a night on the town, you’d accessorize with jewelry, makeup, and a stylish outfit.
Colored contacts are no different. They can be just the thing to pull a look together and get you standing out from the crowd.
Wearing color contact lenses has several uses. You could be wanting to wear them to get the eye color you’ve always desired, put them on daily for a bit of extra sparkle, or apply them to give your outfit a little something extra. Either way, colored contacts are accessories with edges. No one knows you’re wearing them, but people will still be able to tell there’s something special about the way you look.
On top of all that, they’re comfortable and easy to apply. Is there another accessory that could give you all that?

Although our colored contacts are designed for beauty, your safety is what we put at the forefront of our minds.

Aprileye ensure your health and safety is the number one priority throughout production, stocking, and selling.

Our team carefully assesses every brand we stock, ensuring they’re soft on the eyes and safe to use daily. Every product from our ranges is approved by the FDA and CE 1023.

So, you can rest assured when shopping with Aprileye that any color contact lens you purchase from our site are completely safe to use. We only offer you product of the highest quality and that is entirely authentic. Your health and happiness are part of our vision, and we will continue to use our rigorous testing standards for all new colored contacts that come our way.

We can’t emphasize enough the proper care and cleaning of your colored contact lenses. Another great option is to switch to a daily disposable contact lens while the threat of Coronavirus is high. These are a more hygienic option as they are only inserted and removed once and do not require cleaning. Along with efficient handwashing practices, disposable lenses might just be the difference between staying healthy all season long and a lengthy bout of illness with cold, flu, or even Coronavirus.

Unfortunately, colored contact lenses aren’t for everyone. For example, if you suffer from dry eye syndrome, contacts may not be for you. Those who are severely nearsighted may not be able to find contact lenses with a strong enough prescription to fully correct their vision.

Also, some people are allergic to the contact cleaning solution, or even the contacts themselves. As daily cleaning of contact lenses is crucial to eye health for contact wearers, an allergy to the cleaning solution poses a very real issue.

Some doctors recommend that diabetic patients avoid contact lenses as they may be more prone to infection and have more difficulty recovering from infection. Children’s eyes are particularly sensitive and fragile and wearing contacts at a young age could cause eye damage.

People suffering from the following should not wear colored contact lenses, as these eye conditions may be further irritated by inserting lenses:

Any eye infections (Such as conjunctivitis)
Any corneal conditions (Such as keratitis)
Any allergic eye conditions (Such as hayfever)
Any chronic disease of the eye (Such as glaucoma)

About Products

Here are a few dos and don’ts when it comes to colored contact lens safety.

✅ DO consult your optician or eye doctor before wearing/purchasing a pair of our lenses.
✅ DO wash and dry your hands whenever you handle your lenses or attempt insertion/removal.
✅ DO soak your lenses for two hours in solution prior to inserting them into your eye.
✅ DO wash your lenses in solution if they touch anything besides your eyes.
✅ DO keep your lenses case clean and regularly change the eye care solution.
✅ DO remove the contacts before you go to sleep, bathe, shower or partake in water sports.
✅ DO remove the lenses if you feel any unexpected irritation, soreness or notice redness or excessive eye watering.
✅ DO seek medical advice if you notice any of the conditions mentioned above.
❌ DO NOT use lenses after the recommended duration (E.g., 1 day, 90 days, 1 year). No, refrigerating/freezing them does NOT increase their life span.
❌ DO NOT use tap water, saliva or household products to clean the lenses, only the eye care solution.
❌ DO NOT let the contacts come into contact with any cosmetic products i.e., makeup, deodorants, hair sprays.
❌ DO NOT attempt to insert lenses that seem damaged, broken or torn or in any way compromised.
❌ DO NOT insert more than one pair of lenses into your eye at one time.
❌ DO NOT share lenses with another person.

Any uncertainties or concerns when using contact lenses should be discussed with an eye care specialist or optician. Ensure you know all the tips and tricks before you get started with a pair of colored contact lenses.

Thankfully for those needing vision correction, prescription colored contacts exist. The lenses made for myopia (nearsightedness) cost the same as their non-prescription counterparts.

Aprileye stocks lenses with prescription strengths from 0.0 to -12.00, so you are all set whether you have natural 20/20 vision or need serious correction in order to work productively and drive safely. Toric colored contacts, which correct astigmatism, usually cost more as they are built to fit the eye of the wearer by more precise specifications.

How to put in contact lens?

Step 1: Take the lens out from the packet gently after washing and drying your hands. Then make sure you are holding the correct side of the lens.
Step 2: Hold up your upper eyelid and pull down your lower lid, then use the index finger to gently place the lens.
Step 3: Look up and down, left and right after putting the lens in so that it will settle into place, then close your eye in a while.
Step 4: Do again for the other eye through simple steps! How to remove contact lens?
Step 1: Wash and dry your hands thoroughly before touching your eyes.
Step 2: Use your clean hand to gently pull down your lower eyelid, then pull up your upper eyelid.
Step 3: Using your index finger and thumb to pinch the lens gently.
Step 4: Look up and slide the lens down gently so that the lens will be kept in your eye, then pinch it off onto finger. Do it again for the other eye.

Due to variable factors, such as light, camera lens filters, surrounding colors, original eye color/eye shape/makeup, etc., the color of the lenses may vary and look different. Such cases should be acceptable. Kindly Remind:
Please contact us within 24 hours after you have received your lenses if you have any doubt about your lenses. Please don't forget to enclose the lens picture so that we can check for you.

Please soak your lenses in care solution which is exclusive for contact lenses for 24 hours, then rinse and scrub your lenses gently.
Check the two sides before wearing lenses to avoid uncomfortable experience, such as irritation, dry eyes, blurry vision, etc. Learn more info, please go to How to wear/take off contact lens.

1. Clean and disinfect the lens with moderate care solution (Place the contact in the palm of your hand. Wet your lenses with a few drops of care solution and carefully rub the lenses).
2. Use fresh care solution each time and discard solution from lens case after each use.
3. Remember to change solution regularly if you do not wear the lens often.
4. Rinse and scrub your lens every 2-3 days to prevent protein precipitation effectively. 5. Keep the lens away from sharp objects because the lenses are very thin and vulnerable.

About Order

Our staffs work speedily to get all orders processed and shipped out, therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item, color and diopter counts.
Please make sure all the information is correct when you checkout.

lt will take 10-20 days for shipment on normal situation.
Actually, we are unable to control the shipping speed, it depends on destination country handling time.

1. All of placed orders will be processed and dispatched within 48 hours. Some items with high prescription and shortage may experience possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.
2. Get your tracking number through your own account, and Track your Order HERE

lt is a pity that we do not provide exchange service for anyone. lf your order has any faulty or issue, contact us within 24 hours once you get the parcel.
Please turn to Return/Refund Policy and get more details. Our customer service team will solve your problems as soon as possible.

lf the goods have any faulty and issue with your order when you get the parcel, contact us within 24 hours!
Please enclose the picture and tell us the details of issue, we will check and solve it for you as soon as possible.

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