Shipping Policy
Shipping Range
The range reaches United States of America (including Alaska, Hawaii and APO, EPO, DPO address) , and United Kingdom, Canada, Australia. We currently ship to USA via USPS, Canada via Canada Post, Australia via Au Post, UK via Yodel.
Shipment Schedule
Orders will be processed within 2 business days.
Once processed, parcel will be sent to carriers.
Customers will be notified of their parcel's status and tracking number when parcel is shipped out.
Tracking status may not be synced real-time. Please refer to the estimated standard shipping time of different countries.
The shipping time is up to multiple factors like handling time of local postal services and other factors like customs clearance, bad weather etc.
Delivery Time & Shipping Cost
Free shipping on all orders over $30!
| United States | 6-12 business days |
| United Kingdom | 6-8 business days |
| Canada | 10-15 business days |
| Australia | 12-18 business days |
| Europe | 6-12 business days |
| South America | 15-20 business days |
| Asia | 15-20 business days |
Customs Duty & Tariff
Policies on duties and tariffs may be different in different countries. It is the customers' responsibility to pay required taxes and fee of your local government.
The price on our website does not include customs duty and tariff. Please note that these charges are paid to your local carrier or government, and are not collected by aprileye. Thus, they cannot be refunded.
For detailed local duties and tariffs information, please consult your local custom office.
Wrong Information
lf you have left a wrong shipping address, name, or contact information, please contact our customer service within 2 hours.
Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
Contact us at info@aprileye.com.
Lost Parcel
lf your parcel is shown "Lost" or "Missing"or the shipping time is over 20 business days, please contact our customer service.
Contact us at info@aprileye.com.
